IT Services

Network Consulting

Digital Dynamix has extensive experience in many facets of IT needs for small and medium businesses.
Let us serve as your trusted advisor!

1. IT projects: Bring us in early to consult on construction and tenant improvement projects to ensure your new building will meet your technology needs today and in the years to come. 
2. Second opinions:  We can serve as a disinterested third party to evaluate plans and proposals and give impartial advice.
3. Project management: We can manage IT and telecommunications from start to finish as a member of your project team.  Our extensive contacts with complementary vendors such as electricians, data and voice cabling, and telephone system vendors give us tremendous resources and flexibility to meet your needs.
4. Staff augmentation: Digital Dynamix can provide manpower to disconnect, pack up, reconnect, and reconfigure your PCs and server equipment under the direction of your in-house IT staff.  We price by the hour or with a flat price per PC.

Call us toll free at 888.430.8890.

Network Design and Support

Networking your office computers is simple, inexpensive, and offers tremendous benefits, such as:

1. Sharing Printers: Save money by buying just a couple of printers everyone can share. 
2. File Sharing: Setting up a file server provides a central location for critical data, allowing multiple people to use it, and making backups easier and more reliable.  
3. Security:  Can be set up to ensure sensitive data is protected.  A secured, locked-up network server is much safer than a desktop computer for sensitive data like payroll and accounting records. Storing all data on a server takes sensitive data off desktop PCs. 
4. Internet Access: Networked computers can access the Internet and email.  Email can be a great tool within your company, and when dealing with the outside world.
5. Wireless: Do you have frequent visitors?  Having wireless Internet available may be a great idea.  We can plan your wireless network to be secure and convenient.
6. Building a Network: Wireless networks can operate on the same principles as cordless telephones, eliminating unsightly wires and allowing freedom of movement.  Standard network cabling and cards are extremely affordable and can be set up quickly.

Call us toll free at 888.430.8890.

 

On-Call Hourly Service

If you’re not quite ready for our TechConnect management program, we offer most services on an hourly, a la carte basis -- pay only for service you need, when you want it.
 
Call us toll free at 888.430.8890.

Disaster Recovery Services

The best time to prevent disasters is before they happen, but nobody is perfect.  We can help you recover your data and get up and running again from any of the following scenarios:

1. Virus infection on your computers and network
2. Critical piece of hardware, such as a hard drive or server, has failed
3. Hacking or security breach
4. Employee sabotage
5. Sudden loss of existing IT staff (i.e. resignation, death, etc.)
6. Theft, fire, flood, vandalism, etc.

Take a deep breath, and call us toll free at 888.430.8890.  We will:

1. Respond immediately
2. Assess the situation
3. Determine your options and present them in plain English, along with an estimate of costs
4. Help you make the right decisions, with consideration to speed, sensitivity, and costs
5. Execute on your decisions to ensure the best possible outcome
6. Identify causes of the disaster and develop a plan to prevent future recurrence

Nobody can guarantee a perfect outcome in a disaster situation, but we’ll provide the skill and experience to create the best possible situation for you.
 

Virus Protection and Removal

Virus protection software is mandatory on all computers to prevent data disasters.  Virus software is not created equal.

We strongly recommend using a centrally managed anti-virus system for businesses with three or more PCs:

1. Centrally managed software is easy to keep tabs on.  We can look in one place and see the current status of all of your PCs.  If there is a virus infection we can fight it on all PCs simultaneously.
2. We can establish rules that prevent anti-virus software from being disabled, either intentionally or inadvertently.
3. The annual anti-virus subscription for each PC renews at the same time, preventing individual PCs from being without critical protection at any time.
4. Centrally managed software is generally less expensive than individual copies of anti-virus software

Our preferred anti-virus vendors offer first class protection at a very reasonable price.

Call us toll free at 888.430.8890.

Network Security

There are a lot of dangers out there! Computer viruses are all around us, infecting email messages, computers, and files.

Many viruses are just nuisances (e.g. popping up excessive advertising when you’re surfing the web), but some can be very damaging and erase years of information.

Furniture, tools, and inventory can all be replaced by insurance after a disaster -- your company’s critical data can only be replaced if you are diligent about security today, before something happens.
 
We look at network security from these standpoints:

1. Education: Educating users about “safe computing” is our No. 1 priority, because it is the most effective way to avoid problems.  Think how many billions of dollars could have been saved if employees had been trained to not open strange, virus-ridden email attachments. 
2. Virus Protection: The Melissa virus, Code Red, and other nasty viruses are out there, and nobody is immune.  Every computer should have recent anti-virus software installed, and the virus definitions should be automatically updated regularly.  The newest software will scan email as well, reducing the chance of evil attachments creating damage. 
3. Firewalls: Any connection to the Internet represents an opportunity for a “hacker” to get into your network.  Although no network security is completely secure (Yahoo, the CIA, and other huge web sites have been hacked!), we will set up a firewall and security arrangements that will minimize risks and deter evildoers. 
4. Internal Security: Statistics show your own employees are far more likely to create security problems than any outside intruder.  Secure servers, user permissions, activity logging, and minimizing data stored on individual computers are ways to minimize this threat. 
5. Backups: It is critical to back up data regularly to prepare for catastrophes.  Fires, floods, hardware failure, human error, hackers, and viruses can all ruin your day (or career) without backups. Accounting systems, product designs and drawings, customer mailing lists, payroll records, marketing plans and files. . .  When was the last time you backed up?

Call us toll free at 888.430.8890.

Wireless Networking

Wireless networks are an exciting way to provide network connectivity without the expense of running wires in your building.  But wireless networking is not without pitfalls:

1. Security: Wireless systems use radio technology to broadcast sensitive network data. It is imperative proper precautions are in place to prevent unauthorized access to your financial data, client lists, and other confidential information. 
2. A, B, G or N?  There are multiple standards for wireless networks. Each has its own speeds, radio frequencies, pros, and cons. Which to use?  We’ll figure it out for you.
3. Interference: Wireless networking is very popular, but not everyone knows what they are doing.  We often find poorly-configured wireless systems in offices interfere with our customers’ wireless networks.  Sometimes the potential for interference outweighs the benefits of being wire-free.  We’ll help you decide what is best for your business.

 Call us toll free at 888.430.8890.

Remote Access

Being able to work from home or from the road can provide you and your employees with an unprecedented level of flexibility and efficiency.  Imagine controlling your computer from a hotel room, miles away, just as if you were sitting right in front of it. We have great solutions for remote access for all price ranges. 

Call us toll free at 888.430.8890.